Q1: What is the warranty for your products?
A1: For the frame, we have 2 years warranty, and for handlebar, seat post, bottle cage, saddle and so on, we have 1 year warranty.
This warranty does not cover:
@Normal wear and tear, any damage caused by accident, misuse, neglect, abuse, or stunt riding (veld bashing, riding down stairs, or similar activities).
@Improper assembly or improper maintenance is not covered by warranty.
Q2: How do I pay for my purchase order?
A2:We can accept: AliExpress; PayPal; western union and T/T.
Q3: How do you ship the goods?
A3: We ship samples by EMS, DHL, UPS and XDB, for bulk orders they will be shipped by sea or by air.
Q4: Do you have tracking no. give to me after you have finish delivery?
A4: Yes, we will give you tracking no. after we have delivery. You can track your good on official website after 3 work days
Q5: The customs tax is very high in my country. Can you help me?
A5: Yes, we understand, we can fill the declared amount according to your requirements. We generally values for $100
Q6:What is the minimum order quantity?
A6:We can accept both sample order and bulk order.
Q7: Can I match parts from different brands?
A7: Yes, searching service is available, we keep in touch with thousands of bike parts factories.
Q8 : Can I have my own customized product?
A8 : Yes. As long as you tell us your name, the color you want and your prefer pattern. We have professional designer.
Customer’s requirements come first and our workers will surprise you by their excellent skills.